Managed Magento Support

With a Convert Digital support package you have peace of mind knowing that a Magento certified expert is always on hand to help.

 

When the going get tough, the tough get going. As a priority our support service ensures emergencies and outages are attended to and resolved quickly.  If you’re not selling we wont rest until you`re back in the game. We pro-actively monitor your site, act when needed, and provide an online support portal so you can instantly inform us of any issues that we aren’t aware of. The result is a supportive partnership that provides full coverage of your site, efficient problem resolutions and highly consistent site performance.

 

Our support packages also cover the day-to-day tasks that you need a technical or creative hand to complete. These may include:

 

  • New extensions, functions and modules
  • Extension updates and upgrades
  • Magento training and support
  • Major web design and production
  • Creative production
  • Performance improvements
  • Campaign production
  • Training

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