With a Convert Digital support package you have peace of mind knowing that a Magento certified expert is always on hand to help.
When the going get tough, the tough get going. As a priority our support service ensures emergencies and outages are attended to and resolved quickly. If you’re not selling we wont rest until you`re back in the game. We pro-actively monitor your site, act when needed, and provide an online support portal so you can instantly inform us of any issues that we aren’t aware of. The result is a supportive partnership that provides full coverage of your site, efficient problem resolutions and highly consistent site performance.
Our support packages also cover the day-to-day tasks that you need a technical or creative hand to complete. These may include:
- New extensions, functions and modules
- Extension updates and upgrades
- Magento training and support
- Major web design and production
- Creative production
- Performance improvements
- Campaign production