eCommerce Account Executive

If you are eager to immerse yourself into the world of eCommerce and you’re keen to join an energetic young team, then we have an opportunity for you. Working with some of Australia’s leading brands, our team has built their success by removing complication and delivering beautiful, high converting eCommerce solutions. We take pride in everything they do.

We are on the hunt for an eCommerce Account Executive who has a great attitude, is eager to learn and join a Client Success team that is driven to achieving their clients eCommerce goals. The role is genuinely diverse, aligning with an Account Manager to delivery quality solutions for clients, whilst exposing yourself to a wide range of functions in the business. Surrounded by awesome people, we need someone with passion, an eye for detail and is driven to succeed.

The ideal candidate will possess a keen interest in website development, an eagerness to maintain client satisfaction and exceptional accounbtabilty for delivery. You will be a key player, working with the Client Success team to drive our clients’ online growth.

What’s in it for you?

A team and workplace that you enjoy coming to each day at The Commons in Chippendale

Work with clients in a wide range of verticals; from small boutiques to multinationals

Ability to grow professionally by immersing yourself into a young, dynamic and energetic team

Future proof your career in the ever evolving eCommerce industry

Real growth opportunities and fantastic mentors

Pave your pathway to Account Management, Project Management, Digital Production or even Development

About the role

Manage a group of clients online stores focussing on roadmap development

Work with Account Manager’s to deliver considered solutions and drive online growth/li>

Field incoming client requests and brief into the relevant resource as a feature request, bug report or other

Manage the progress and completion of tasks from the assigned resource

Test the completed task in line with clients required outcome and acceptance criteria

Keep client up to speed with progress

Ideally you…

Have had exposure to Shopify, Magento or BigCommerce

Are interested in eCommerce or enjoy online shopping

Don’t take yourself too seriously!

Present solutions, not problems

Strong written and verbal communication skills

Thrive on working in a team environment

Love process 😉

Enjoy working closely with internal and external resources or partners to ensure all client requests are completed in a timely manner

Enjoy end-to-end account ownership managing budget, timeline and deliverables

Manage the team status reports and update them on a regular basis


Bachelor’s degree or 2 years of relevant work experience (retailer or agency side)

Proficiency in Google Suite (Docs, Sheets, Slides, Gmail etc)

Can pickup platforms such as Shopify, Magento, BigCommerce, Zendesk, Jira etc with ease

Highly organised with excellent attention to detail

Apply via this email to with a cover letter and resume.

No recruiters or agents thank you.

Interested in working with us?

Send us a message and we'll get back to you as soon as possible.