Delighting chocolate fans across Australia
From their beginnings in Melbourne’s Royal Arcade Koko Black now delight chocolate fans across Australia. Their retail success is matched by sustained sales growth online. They wanted to move from an entry level ecommerce solution to a more feature rich platform that would scale with their changing customer and business needs. Koko Black also wanted to improve their content and commerce mix. This presented an opportunity to re-think the websites look and feel and improve user experience.
• Shopify Plus Development
• Drag and Drop Product Builder
The step-up from their legacy platform to Shopify future proofed their business by providing scalability and extensibility. We took this further with a bespoke design, custom gift-box builder, promotions and shipping integration. For customers the end result is seamless branding between retail and online channels. For Koko Black they can grow sustainability and without limits.
“We engaged Convert Digital to re-develop www.kokoblack.comto maximise eCommerce sales opportunity going into Christmas trade period. The team at Convert Digital went above and beyond to deliver the new website in record time – 5 weeks end to end, including full re-design, platform set up and integration with 3rd party systems. They demonstrated high levels of expertise, knowledge of Shopify best practice implementation and guided us through many quick turn around decisions. The early trading results are very encouraging, recording three digital growth numbers year on year, a great testament to the outstanding work delivered by Convert Digital.”