Commerce that
stacks up
A leading digital commerce agency delivering exceptional customer experiences
Convert Digital is a leading ecommerce agency with offices in Melbourne, Sydney and Brisbane. We combine innovative design with your ideal tech stack to create scalable, high-converting Shopify and commercetools experiences your customers will love. Our solutions are built to stack up layer by layer, delivering not just a beautiful website but seamless customer experiences and real business growth.
WE LOVE OUR CLIENTS
Commerce that stacks up
For ten years and counting, Convert Digital has partnered with some of Australia's most loved brands. We are not just tech-led or design-led – we are both. We believe the most successful brands and retailers today strike a balance between a customer-first website design and a modern technology stack. That's why we not only offer top-tier design and development, but also meaningful strategic advice to drive commercial outcomes.
Which solution is
best for your business?
At Convert Digital, we know that no client's requirements are ever the same. That’s why we spend time to understand your project goals, ecosystem and features before proposing a platform and tech stack. You need a platform that is suitable for the now, and the future
What we do
Web Development
Our team thrives on delivering solutions to complex ecommerce problems and turning exceptional designs into high-performing online experience on Shopify and commercetools.
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Web Design and UX
Striking the right balance between your customer needs and the very best brand aesthetic is essential. We place the human at the centre of all our creative processes to deliver exceptional user experiences that convert your website visitors into customers.
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Web Development Strategy
At Convert Digital we leverage our enterprise experience and exposure to multiple verticals to devise leading ecommerce strategies and solutions for merchants while you focus on growing your business.
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Systems Integration
Creating efficiencies through systems integration is a necessity when scaling your business. We build ecommerce ecosystems that connect seamlessly with your third-party systems alongside your Shopify Plus and commercetools stores.
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Web Migrations
It's important that you equip your business with the right tools and platform to scale. Speak to us about the opportunities that replatforming can offer to streamline your processes, accelerate efficiency and skyrocket your business growth.
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Ongoing Website Support
We thrive on working with clients who are eager to achieve their ecommerce goals through continual measurement and optimisation. Remove the stress of day-to-day ecommerce headaches by letting Convert Digital take care of your online store.
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Conversion Rate Optimisation
Low conversions, low average order value, or high bounce rates? We optimise your site to turn visitors into loyal customers, increase order values, and reduce bounce rates.
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What our clients have to say...
"The business was in need of a highly experienced and technical development agency who could inherit our bespoke site and tech stack. From the beginning, Convert demonstrated their technical expertise by providing industry-standard best practice guidance and implementation, leading to an improved user experience for our customers with a host of new functionalities. The team at Convert are the real heroes; their expertise and dedication at all levels make them true industry leaders in website development."
Ian Loo
Digital Operations & Project Manager, Sarah & Sebastian
“There’s a reason why so many brands and retailers choose Convert Digital as their ecommerce agency of choice. I’ve worked with a number of agencies in our industry and have always found Convert Digital to be a cut above the rest. They’re not only extremely reliable in ensuring they get the job done, but the end result is always of a high calibre. I highly recommend Convert Digital to anyone looking for a dependable agency to partner with in building the future of their brand within ecommerce.”
Jaylon Martin
Head of Ecommerce & Technology, Makeup Cartel
"The team at Convert Digital were incredible to work with! One of our favourite things was working with their UX designer, Samantha, who understood our brand's personality and built an experience as functional, dynamic and FUN as our brand. Whilst we still have a roadmap ahead of us, it's the perfect fresh new look for our brand."
Chantel Brayley
CMO, Naked Harvest
"As a partner and extension of our business since 2018 Convert had a solid understanding of our pain points and provided opportunities and solutions to simplify our tech stack, to improve efficiencies and our overall digital customer experience. Convert Digital rose to the occasion to deliver on an ambitious but necessarily tight deadline as we approached peak season to ensure we could maximise and enable growth for the business. It’s a pleasure working with the team at Convert and I look forward to continuing to shape the Koko Black online experience together."
Alicia Bruccoleri
Head of Ecommerce & Digital Marketing, Koko Black
"Our business faced an issue with growing online traffic and increasing expectations from our customers for functionality and high quality look-and-feel. Convert took time to show us the full spectrum of platforms and build options. Once we all selected the path, Convert’s execution was excellent from all standpoints; project management, technical prowess and design. We have catapulted forward and we are very happy."
Dom Rudd
Founder, Ghanda
"From design to development, strategy, and project management, all aspects of the project were a pleasure to work with and exceeded our expectations at every step of the way. Convert Digital’s expertise and attention to detail were evident throughout the project, and we would highly recommend them to anyone looking for a web design and development agency. We're happy to be continuing our relationship and pursuing further opportunities with Convert Digital!"
Chris Ventura
Ecommerce Manager, 2XU
"Convert Digital has been incredible to work with. Every idea has been seamlessly executed – both the support and knowledge Convert have provided has immensely shaped and evolved Henne as it stands today."
Ebony Cavallaro
Ecommerce & Operations Manager, Henne
"Convert Digital from the outset have been an integral part of Price Attack's website development helping support our omni-channel retail and salon sales across Australia & New Zealand. Since 2021 the team at Convert Digital have delivered above and beyond in providing technical guidance, re-designing and optimising our existing Shopify website, and integrating with 3rd party systems using best practices."
Reece Stevenson
Digital Marketing Manager, Price Attack
"We have recently migrated from Magento to Shopify. Convert Digital built our site. They did a great job. We've been working with Convert for about 5 years. In this time they've never let us down. They do what they say they're going to do on time. Our new site is well spec'd for our needs and delivering solid results notably our conversion rate has improved. We had expected a significant loss in traffic due to the change in platform however, we are super happy that sales and traffic have remained solid. We have no hesitation in recommending Convert Digital."
Jake Makin
Ecommerce Manager, Bstore
"We worked with Convert Digital to re-design and migrate the Milligram website over to Shopify Plus. We moved from an ageing Magento 1 site, and Convert delivered a website which is both modern and a representation of our brand. The Convert team worked collaboratively with our internal team, offering insight and knowledge of ecommerce best practice. The initial results have been positive, with overwhelmingly positive feedback from our internal team as well as our customers."
Milligram
"AHP Dental & Medical engaged Convert Digital to design, build and modernise our website. Covert’s challenge included our requirement to migrate our old hybrid B2B and B2C sites on to BigCommerce. Convert impressed from the start, delivering a detailed plan, which was executed with professionalism. They took us on the journey and solved every technical challenge that was thrown at them. Thanks to Convert we now have a website that is visually appealing, clean, easy to navigate and responsive. The finished product that Convert delivered far exceeded our expectations."
Anthony Rubin
AHP Dental & Medical
Our latest insights
We’ve been making ecommerce sites for quite some time and we’re pretty good at it! Read some of our latest articles alongside tips and hints for everything ecommerce.